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  1. Ultra Mobile
  2. Managing My Account

Managing My Account

Personal Account Settings

  • How do I reset my Ultra Mobile password?
  • What Family Plan payment settings are there?
  • How do I enable Auto-Recharge?
  • How do I enable the Pay for Family setting?
  • How do I enable Calling Talk & Text?

Managing Account Balances

  • Can I check the account balances and usage for other members of my family?
  • How do I check my account balance and usage?
  • How do I buy more International Roaming Credit?
  • How do I buy more International Call Credit for my account?
  • How do I buy more data for my account?

Recharging my Ultra Flex for the Family or Ultra Flex for Individuals Plan

  • What is a billing period?
  • How do multiple months get applied to family members?
  • Can non-parent family members pay for the whole family?
  • Can non-parent family members pay for themselves?
  • How do I pay for my whole family?
  • What Family Plan payment and recharge settings are there?
See all 7 articles

Managing my Ultra Flex for the Family Plan

  • How do parents of an Ultra Flex for the Family leave the plan?
  • How do members of an Ultra Flex for the Family leave a plan?
  • How can I get my family invite code?
  • What happens when I turn off the “Pay for Family” setting?
  • How do current Ultra Mobile subscribers join a family?
  • What happens to my “Pay for Family” setting if I change the plan’s parent?
See all 10 articles
Ultra Mobile
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