Managing My Account
Personal Account Settings
- How do I reset my Ultra Mobile password?
- How do I reset my username?
- What Family Plan payment settings are there?
- How do I enable Auto-Pay?
- How do I change my Data My Way setting?
- How do I enable the Pay for Family setting?
Managing Account Balances
Recharging my Ultra Flex Family or Ultra Flex Plan
- What is a billing period?
- How do multiple months get applied to family members?
- Can non-parent family members pay for the whole family?
- Can non-parent family members pay for themselves?
- How do I pay for my whole family?
- What Family Plan payment and recharge settings are there?
Managing my Ultra Flex Family Plan
- How do I add more shareable family data?
- How do parents of an Ultra Flex Family leave the plan?
- How do members of an Ultra Flex Family leave a plan?
- How can I get my family invite code?
- What happens when I turn off the “Pay for Family” setting?
- Can I block someone in the family from using data?