Plans and Services

About Ultra Flex

• Where are Ultra Flex plans available?
• Can I save money by buying multiple months up front?
• Can I add more data?
• If I buy more months later, do I still get a discount?
• What services are included in an Ultra Flex Plan?

Buying multiple months at once

• What if I purchase multiple months in advance and have Auto Recharge enabled?
• How many line credits can I have on my account?
• How many months of service can I buy in advance?

International Calling

• Why doesn’t my wallet work for calling?
• How do you buy INTL call credit?
• What if I want to call a destination that’s not unlimited?
• Can I call Internationally with my Ultra Flex for the Family or Ultra Flex for Individuals plan?

Data

• What happens if I buy data while I still have a balance of unused data?
• How do I add more data to my Ultra Flex for the Family plan?
• What happens if I buy data while I still have a balance of unused data?
• What if my plan goes into suspend because I did not make my monthly payment? Can I still use my data service?
• What happens when I run out of data?
• Does my data roll over?

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